Returns & Exchanges
At Pop Up Home, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most items in original condition. Whether you have changed your mind or received a defective product, our team is committed to making the exchange or refund process seamless.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing